REAL SUPPORT

Real People,
Real Fast

When you need help, you'll talk to someone who knows Check Cherry inside and out. We're a small team, so we actually get to know our customers. And yes, we can log into your account to help troubleshoot.

Start Free Trial
Chat with Check Cherry

Median response time: 1 minute

My flex pricing isn't applying to proposals. What am I doing wrong?

2 min ago
CC

Hey! Let me take a look at your account real quick...

Found it! Your adjustment rule is set to "Online Booking Only." I'll switch it to "All Bookings" so it applies to proposals too. Done!

Just now
1 min
Median response time
57%
Replies under 2 minutes
67%
Replies under 5 minutes

Ways to Get Help

Pick what works for you

Live Chat
1 min median

Click the chat icon in your dashboard. 57% of questions answered in under 2 minutes.

Email

Send a note to support@checkcherry.com. We'll get back to you within a few hours.

Help Articles

Searchable knowledge base with step-by-step guides.

Browse Articles
Video Tutorials

Short videos covering common workflows and features.

Watch Videos

Support That Actually Helps

Not just ticket numbers and canned responses

We Can See What You See

We can log into your account to troubleshoot. No more "send me a screenshot of your settings" back-and-forth. We just look and fix it.

Fast Response Times

Median response time is 1 minute. Over half of all questions are answered in under 2 minutes.

We Get to Know You

Small company means we actually remember who you are. We know your business, your challenges, and what you're trying to accomplish.

Casual and Friendly

No corporate scripts. No formal tone. Just real humans helping you get things done.

"Their help desk person Samantha is always so helpful and so fast! We never have to wait more than 2-5 minutes for an answer."

— Rachel Stahle

"They have guided me through every question and step with patience and clarity, even providing screenshots to make things easier."

— Desiree Riedel

"Every time I have a question they respond very quickly! Samantha has been especially amazing to work with."

— smilestationbooth

Ready to Work With People Who Care?

Real humans, real fast. Free 14-day trial.

Start Free Trial Watch a Demo

14-day free trial. No credit card required. Plans from $39/mo.