Can clients save their payment info?

A repeat client books again six months later. Instead of re-entering their card details, you charge the one they saved last time. Saved payment methods make future payments effortless for both of you.

Setting Up Saved Payment Methods

First, you need Check Cherry Payments enabled to offer saved payment methods. U.S. customers can use Check Cherry Payments, which accepts major credit cards, Apple Pay, Google Pay, ACH Direct Debit, and Klarna.

ManagePayment Settings
Go to Payment Settings.
Click Enable Payment Processing if you haven't already.
Click the settings gear next to your credit card payment method.

In the credit card settings, choose your preference for saving customer cards. There are three options:

  • No, do not allow customer to save payment method — Clients cannot save their card info
  • Yes, allow customer to save payment method — Clients see an optional checkbox to save their card
  • Require customer to save payment method — Clients must save their payment info (useful for auto-pay on payment plans)
Check Cherry Payments is only available to U.S. customers at this time.

How Clients Save Their Payment Info

When a client pays online during booking, they see a checkbox to save their payment info for future use. If you allow saving, this checkbox is checked by default but they can uncheck it if they prefer not to save their card.

Saved cards can only be used for bookings under the same client email. A card saved on one booking cannot be used for a different client.

Charging a Saved Payment Method

You can use a client's saved payment method on future bookings, but it's your responsibility to get the client's consent before charging their saved card.

Open the booking and click Make Payment.
Select the client's saved payment method from the dropdown.
Enter the payment amount the client has authorized.
Click Make Payment.
If you pass processing fees to clients, the fee appears as a separate line item when charging a saved card.

Removing a Saved Payment Method

Go to User Accounts and search for the client's name.
Select their user profile.
In the Saved Payment Methods section, click the X next to the card you want to remove.

Was this article helpful?

Thanks for your feedback!

Sorry to hear that. Want to chat with our support team?

Chat with us

Last updated April 01, 2026 13:51