Make Your Online Booking Look Amazing

0:00 So everyone, thanks for coming. This is our Czech Terry live and we thought we would do our online booking. Uh we hadn't done one of these in a while. Basically kind of go through it. Of course, some beginner stuff and then some more uh some of the new stuff that we have. Um also get feedback, some tips, tricks, that type of thing. And then hopefully we'll have time to do kind of more of a

0:20 Q&A. If it's your first time, I'm Jud. I'm one of the co-founders. Matt, he's my other co-founder. And then we're casual. So, if you have a question, feel free to uh comment or raise your hand. Um, you know, it's all good. Let's try to keep it on topic of online booking and what's on the screen and we'll do other stuff afterwards is kind of what I'm thinking. Let's try that. But yeah,

0:43 there's a chat and I'll uh I'll try to get to all you guys. Yeah. Awesome. Well, yeah, thanks everybody for joining us. So, kind of what what brought this up is, you know, a lot of new people are are uh you know, setting setting their account up for the first time and um obviously you just want to make things look nice, make it kind of match your brand. And so, we're just going to

1:02 run through some of the settings real quick and then we made a few changes to how some of the um the online booking step stuff works that we wanted to show off as well. So, uh, just to kind of kick things off, you know, if you're just signing up, you're you're probably, you know, you've got your launch center. You're going to be kind of going through step by step, but one of

1:18 the first things you do is you end up on this page with your brand. And your brand is just, you know, how you how you present your business to the world. Um, we call them brands because sometimes people will have multiple, you know, businesses. You know, maybe they're all under the same name, but you have a different DBA, you have different websites, different colors, different things like

1:39 that. So, um, so your brand settings are kind of where you set like things that are going to apply to your entire Cet Cherry account. You know, we'll show your logo everywhere. We'll show your colors, you know, everywhere we can kind of work them in. And so, um, so typically what you're going to do is either through the launch center or you can always go to manage business settings and

1:58 that's going to take you to the branding page and then you can edit that brand. You can also have additional brands if you need to. And so the first thing you'll see here is a place where you can upload the logo. And one thing you'll notice is we have a white logo here. Um which brings up a few issues that I'll I'll cover. But um but because we have a white logo, you know, it's not super

2:19 easy to read, but um feel free to upload a a white logo if you want to if that kind of matches your website. Um but in terms of the colors, I would recommend like think like what does your website look like? you know, if if you have a you know, in this one, we've got purple going, you know, do you have a purple website? And the reason is that when customers click over from your website,

2:41 we want it to look as as seamless as possible. Um, so whatever, you know, typically whatever logo you've got on your website, you would put here, whatever color that, um, you know, that you want to uh to kind of match, you would typically have your navigation look like that. um looking at these colors. So, the primary color, that's going to be this section that says business settings,

3:04 and you're going to see this all throughout the app. You know, when you go to bookings, you know, we we show the the purple here. So, you're going to see that, you know, the the button colors here. Those are all going to be that primary color. And then you'll see this other field, contrast color. And that's um you know, typically typically that's going to just be white, you know. So,

3:25 if if you've got kind of a dark color, the whites do look good. Um, and I if I can interject here. Yep. Um, if you're in your account, you see these are like hex colors. They're like HTML colors, and sometimes it's hard to get those. Um, if you want help matching your colors, just chat with us, and we can kind of use our color picker. Um, we got a little tool. You know,

3:42 you can get them yourself, too. Uh, but it makes it really easy to get the exact colors from your logo and website and pop them in there. So, if you need help, just chat with us, let us know. And you can, of course, just click on it and that'll bring up a little, you know, thing that you can eyeball it. But yeah, if you do have, you know, if you've got a logo and things like that,

3:59 it's best if you can match it exactly. So, just let us know and and we're we're there to help. Um, one thing that I see happen once in a while is is somebody will choose like the same contrast color as the primary color, and we should probably prevent that from being allowed, but the problem is then you can't read the text because it's, you know, purple text on purple

4:17 background is is not readable. But um but if you want to do black or something like that, you know, feel free to play around and see how it changes things. Um but most of the time I would just leave that white. Um the navigation is pretty much what it says. It's this very top bar. And again, this is a great chance if you have like say you have a black website, you know,

4:39 where your whole website is black. Um it looks nice if you set that to if you put that black. Um, again, just make sure the navigation text is something different so it doesn't disappear. Once in a while, I'll help somebody out and like the text is like totally missing and they're like, "How do I do anything?" So, um, just make sure that the the text is a different color than

4:55 the background. And then we've got this third one, call to action background. And the most prominent place you'll see this used is in the very top right corner here. So, um, you know, again, if you have like a a bright color on your website, if you've got a book online button or contact us or however you try to drive traffic to Check Cherry to whatever your you're, you know,

5:18 wherever you're driving them, use that color. And again, keep the the contrast something else. Um, favicon. Um, not super important, but um, but if you want to upload like a logo or something, this is going to get shown in like little browser previews. So, you know, you get the little um like uh thumbnail in the in the tab sometimes or things like that. Um that's where that'll show up. Your

5:42 name, your other details. And then one other thing I want to call out is so because we're using a white logo, um you know, that looks nice on this website, but if I try to use this logo on say an invoice, it's not going to work well. Um that's just, you know, the invoice is white paper, so the white invoice is going to disappear. So, if you do have like a white invoice or a white logo,

6:05 um we do have an option to override that on your on your invoice. Um and basically, we'll use that anywhere that um you know that it's going to be printed out on like white paper and you know, upload like a dark version of the logo there. So, you know, something that's black or colorful, but just something that looks good against a white background. And I think that's about it. Anything

6:26 else you want to go on the branding? No, I think it's the idea here is you want to match the look and feel of your brand, your website so that when people are doing online booking, they're going to click on a call to action button, and then go to the top of the booking engine and that it feels kind of seamless, so to speak. That's kind of, you know, there's some other things as far as address

6:45 and whatnot. Feel free to list that. You know, we'll show it in the footer. Feel free not to if you're not comfortable. If you just want to do a city and state and things like that, you know, that's all fine. Again, same with phone number. you know, if you don't want to be contacted, if you uh want to list your website, you know, um that's all helpful. So, um moving on.

7:07 So, next thing we kind of want to look at is um your packages and add-ons. And so, this is if you're doing online booking um in particular, it's important, but it comes up with, you know, basically anywhere that your customers are dealing with Check Cherry. So, um, under manage packages, you're going to come in, you're going to have different, you know, whatever services and and,

7:29 you know, things you offer to customers. Um, this is where you can come in and set those up. And let's look at one of these, the basic package. So, we've got this here. You know, it's got some text on it. It's got kind of a rose logo. Lots of different ways you can can go with these things. Um, you know, you can put some text on there if you want. You can just keep it purely, you know,

7:49 visual. Um, you know, if if common thing we'll do is is like silver, gold, and platinum. Um, you know, lots of different options you can do. What I would say on the package images is a lot of times we're going to be presenting these all like next to, you know, um, in a row next to each other. And so I'm going to click this create new and preview our online booking real quick. Um, and me do this

8:19 one. And so all of these, you know, they all kind of line up nicely. Um, the reason that they all line up nicely is is because they're all the same aspect ratio. You know, these are all tall images. And so pick it. It doesn't matter so much the the exact pixels you use because we're going to resize things to fit. Um, what matters more is what the just kind of, you know, square. Yeah. the the the

8:45 aspect ratio, you know, 4x6, keep them all wide, keep them all tall, keep them all square. Um, if in doubt, I mean, it doesn't particularly matter, but, you know, maybe just pick squares so it's easy to to keep track of. Um, you can also now add additional photos to this. So, if you do have other things that you want to add, um, I'll pick something from our stock image library. Um,

9:12 in general, I wouldn't actually recommend using stock photos for your um for your package photos. Uh, reason being, you know, that this is a good chance to show like events that you've worked on or hardware that you have or things like that. Um, sometimes it makes sense to to have stock photos, but a lot of times if if there's something that's a little bit more representative, I would go that

9:32 route. Um, now that I added these extra images, what you'll see is this little like kind of plus two symbol. And all that does is it means that clients can now click that and they can kind of cycle through the images. So, um, so again, pick something that looks nice from, you know, from that that kind of gets the point across. And then for your extra images, you know, show action

9:52 shots or show like like what the hardware looks like, you know, by itself or you whatever you kind of want to, you know, whatever helps sell uh sell it. And we'll use this in other places, too. And then in terms of your um titles, descriptions, things like that, um this is a great chance to just kind of explain to the customer like why they would pick this package. So,

10:15 uh you know, if you've got a basic package, you know, show what that includes. Um if you've got a um a more premium package, um you know, you can list everything right next to it. Um, but sometimes it's helpful to just say includes everything in the basic package plus and then just show the differences. Or sometimes it's helpful to, you know, include the all of the line items,

10:38 but then bold the ones that are different. Um, but basically what you want to do is when customers are comparing it, you want to make it as easy as possible to um to just see what's different. You know, why would somebody choose this? What what makes this package special? Um, you know, we've got some examples. We've also got these like subheaders you can do. Um, you know,

10:59 I don't know that these are are great subheaders because they don't really say much. What I would probably say is is more about like who should choose this? You know, great for simple events or, you know, like why would somebody choose a basic versus a standard? And you want to reinforce that. You know, the price is one thing. You know, are how price sensitive are they? But,

11:17 um, but those descriptions are a great chance to kind of reinforce that. I think uh that's what I'm going to say is that just if if your online booking just helps people find the right thing for them, it's going to be successful. And so any way you can kind of do that to help people guide people in the right way, which kind of goes the other thing, which is the the two steps before I

11:34 guess we didn't kind of cover the manager, how it's structured. Um you know, and also I mean there's not necessarily a perfect way to do this thing, right? Every business is a little different. Every market's different. Everybody has a different ideal customer profile. So, and you know, the market changes, you just change things, you know, over time. Um, but yeah, maybe

11:56 you can just kind of show the package manager and the services and package groups, all that stuff. So, um, so in check cherry, you can have up to three levels. And on the first step, what we're going to do is if you have more than one what we call service, um, we're going to show them all. So basically, you could have, you know, in this demo account, we've got a photo booth service and a DJ

12:21 service and mobile bar. And so that's all all this is doing. Um, if I click on one of those, I can change that image. So if you, you know, put something else there, um, that'll show up. So it's pretty pretty straightforward to change those images. Um, one thing I would recommend on these images is don't try to be too pixel perfect depending on the resolution. you know, if we're if

12:44 we're on a on a narrow screen, we kind of got to squish them to make it look nice. If we're on a bigger screen, it's got to got to kind of stretch. So, um, don't worry too much about being pixel perfect. You know, use images that that have a little bit of, you know, a little bit of give to them. And basically, what we're going to do is just show the dis, the text, the sub subtitle,

13:05 and then um, whatever that background image is. Uh, feel free to leave it blank, too. I mean, you can have just a black, you know, it still looks fine if it's just black or something, too. Once they pick one of these, we're just going to show everything within it. So within I clicked on photo booth and now it's going to show all the package groups within photo booth. You know,

13:23 we've got 360, we got mirror, we got open air, we got drop off, etc. Um, and that's all we're going to show here is is all of these. Uh, and and same basic idea, you know, we'll show the the description and then the subtitle and and they can um they can compare. And some things to keep in mind as you're organizing. Um, you know, I what I would think about as you're

13:48 trying to kind of plan how to organize your packages is um how would you do it if a customer was in front of you? You know, what's the first thing you're going to ask them? Like what what type of event are you having? You know, if you if you do a lot of different services, you might not know coming in the door. Like are you here to book a photo booth? Are you here to to

14:05 uh book a you know, a different service? Um but you don't you also don't have to organize by like ser you know by photo booth DJ. I mean that can it can be anything you want. It doesn't particularly matter. Um if you want to do something else if you have different locations or different you know yeah how kind of anything you want you can you can uh just play with it. Yeah. And see what happens.

14:28 Hey quick question. Richard has a question. Can you show me where the subheaders were created? And so the thing is there's subheaders at the service package group and yeah so if I click on that that like photo booth service um looks like we got it down here um that's where that subheader is down in the the booking and then it's also on package is a similar idea the same

14:48 yeah if I click on this 360 booth uh there's a subheader thing and then if I click on the package we kind of bury that one under advanced for better or worse Um yeah, we we bury that under advanced. So you'll find that under the uh the advanced tab. Um there is an option there too to turn off the title. Some people like to not like say uh you know you've got some images that that have you

15:16 know like even these would be good Canada. Yeah, this says photo booth basic already. It's kind of you know redundant to have extra extra text up here. So feel free to turn the titles off and and just use your package description. We got somebody with a hand up. Yep. Go ahead. Hi guys. How are you? Hey, good to see you. Likewise, guys. Going back on that page that you had before where

15:40 it says choose your package. Now, the if you go back. Yeah. So, here we have three on top, two on the bottom. So, the they're a bit different where it comes to how they're showing on the on that. Is is that a possibility? I mean I've been struggling uploading 300 by 500 and sometimes I get four, sometimes I get six all depending because I have a lot of them. I have a lot of

16:06 packages. Basically what we do um more than four on a row becomes unreadable. So what we do is um I think if it's more than four we we break it. But then if we do like four and then one it looks terrible. So, what kind of what the I think the algorithm is or whatever is like is we either do three or four per row. Um the I'd like to offer some different, you know,

16:31 some different themes and and different styles for the online booking because I don't think the background image thing works for everybody, you know. I think some people would prefer to kind of have like some different different things. Yeah. Do you have text on your images? Yeah. Uh no, I don't. But sometimes the images get cropped. So right now what I did is I I think I spoke

16:49 with Matt about it and uh it's just you know sometimes sometimes you know I have a have a bit of a challenge because at the end uh I have two you know on the bottom so because they're not even on mobile it all stack. It's like the full Yeah. And on mobile it'll go like you know because if we go hot tall on mobile it looks terrible. So we can I suggest that we do it all squares? Uh

17:14 the squares even don't look good. We've tried it even like down here like Yeah. Trust me, this was this was here's what we're kind of moving toward. I'll I'll show you something that that we're So on the packages um it's only on the package right now and it only applies to proposals, but we're starting different types. We're adding this crop version thing that's

17:35 going to start showing up in more places. And so you'll be able to do like a wide version, a square, and a tall. And then that way it'll be something a little more customized to each because what works on on mobile is usually like wide and not too tall. And then what looks good on desktop a lot of times is taller ones. So or at least square. It's a great feature what you guys

17:54 did here. I already I already applied it. Oh, nice. Yeah. Yeah. So So I think we're going to, you know, we'll probably bring that to um have a built-in crop and then also like add that to the services and and make it apply to to more places down the road. So thank you guys. Um, yeah, but longer term, you know, I'd like to to kind of take some different um, you know, revamp

18:16 some of these these pages a bit too. Um, and then I guess the other thing you had on here was uh was add-ons. So add-ons are real similar to packages. Um, it's just a a place for you to um to show, you know, any any add-ons, upselles, things like that. Feel free to add images there. um you can add additional images and kind of similar to the packages they'll be able to you know we'll show

18:40 that primary one and then anything else will show up um you know if they if they click on it. So um when we're doing when we're doing a proposal with that photo of the package is it going to show that main photo and then they can swipe to see multiple photos on the itself. Yeah, they'll Yeah, we'll we'll pull that in on the proposal itself. It'll show um Yeah, it'll show those uh right

19:08 there. They can click. Um I just a couple of things. Go ahead, Angel. That's fine. I'm sorry. I was actually playing playing around with that. I'm glad that you guys are talking about that. I was trying to get away with not putting a title there and it almost forces you to do it the way I was doing it because I was like I said it made me just put a dot and kind of see if I could kind

19:29 of hide the dot because what happens is I do have images that has the name name in it. Um but when I go into the package setting and I just erase it, it it won't let you save it. At least the way I was doing it. Um so I put like one with a dot, the second one I put with two dots, but it just wasn't looking right. um because it was not presented correctly. Yeah. So, that was one that was one

19:52 thing, but I think you kind of covered it today. Yeah. The other question. Yeah. The the other big wish that I had is I love how the the menu bar on top you're able to change the colors to match your your website. However, the bottom is still exposed to the default white cuz I do have a black um website on top. So, the the contrast of the white on the bottom obviously tells them that they still

20:15 leaving my page anyway. Um, I don't know if that's something in the future that could be considered an option, but it works. It'd be cool. It would be cool if we had a black version. Even like if we supported dark mode and there were some settings there. Yeah. Totally get it. And then the biggest sticking point that I have is even after I get to the point that I'm able to create the package,

20:37 um, the how you train it to say that it includes 3 hours or 4 hours is kind of tricky. Um I don't know if you're able to clarify that portion of it. Yeah, we can look at that real quick. So, and I appreciate appreciate you answering that. Yeah, of course. So, um the most common thing is what we find most most often um with uh photo booth and DJ is typically people have,

21:03 you know, a package that they charge kind of the minimum that you're going to show up for, so to speak. So, you know, the the minimum I'm going to come here for is is whatever, you know, in this case, 400. And that usually includes up to like four hours. Um, if that's all you want to do, like that's fine. You can just say, "Hey, $400, you know, it includes four hours. That's it."

21:23 But what's more common is that people have like, "Yeah, like it's $400 for four hours, but like what if you want to add extra hours?" And so that's where this option comes in. And you can say, "Oh, I'll do up to eight hours and I charge 150 bucks an hour." And so all that means is that what you know four hours will be 400, 5 hours will be 550, 6 hours will be 600 etc. Um

21:45 you can also set the minimum less than the number of hours included. And the reason we do that is that sometimes customers are like oh I don't want four hours. I only want three. Well that's fine but like you're still you still want to charge 400 bucks. So we do let you set the minimum less than that. Um but you know and then it shows up accurately on the calendar and all that stuff.

22:06 Yeah. Yeah. I'm glad you covered that. A quick question is if I have sets of overtime hours as if you charge the overtime hours as pre-sale compared to be at the event, it's two different prices. So, how would you be able to do that? You could have like um probably I would imagine that you're doing Yeah, you could have like an add-on or you can also do what are called adjustments that

22:29 um Yeah. Yeah. Or you can even add something then edit the pricing on it too. Angel, can I tell you how I do it? Absolutely. I would love to hear you. So, it shows as one of my add-ons. Okay. In the beginning, they get to see that, for example, for me, uh, each additional hour, traditionally speaking, is 200, but I have an add-on that it says overtime with printing and and the sign is

22:54 like it's an extra hour and it's in red. That means that you added that that overtime on the spot. They're already aware of it. They see it as one of the add-ons and it's time and a half. So, their overtime for 1 hour is 300 instead of 200. That's exactly what I was trying to do. Exactly. Yeah. Yeah. DM me. I'll I'll I'll show you how I did it exactly on mine. Sounds good. Thanks. You

23:16 have to be you have to be transparent with them, too. You know what I mean? Like, and even in your contract, it it tells them that over time is time and a half. Yeah. I'm building every package out with that explanation. This is if what what you charge prior, you know, like during consultation and this is at the event. Yeah. Um, it's to discourage people to do it at the event and and it

23:35 has it has to be painful. I'll I'll I'll tackle a couple of ideas with you in private and I'll tell you. Sounds great. Thank you. Hey Matt, let's not forget to cover the uh the scheduling the calendar picker modes. Yeah, you're right. Okay, one one other thing that I almost forgot. Yeah. So, within every package um you know, we've got your general, that's just kind of your info. We've got

23:58 the pricing and scheduling. That's where you set your pricing. One of the options you'll see here is what's called the scheduling mode. And um the the thumbnails I think kind of get the gist across. But what that's going to do is kind of give you an option between showing just a simple date time picker. You know, somebody can put any date in there, any time in there,

24:19 and any number of hours. And we'll tell them if it's available. It's really This is really helpful and fast because I don't got to click through six months, eight months to get to my date, right? I just put my data in. I'm not going to change it. You know, it's just quick and easy, I think, for people. So, minimal mode is awesome for that reason. The other mode is that's most

24:39 commonly used is automatic slots. And if you've if uh you've used something like a calendarly, it's going to be kind of similar, but what it's going to do is it's going to show a calendar. You go in, you click your date, you it's going to show you all the available times. You click the the time. Um, from a customer perspective, it's a little less convenient because now I got to like see

24:59 my thing. But it looks prettier, Matt. It looks better. Okay. But here's where it's good from from a business owner side. If you um have limited availability during the day, you know, if you only can take events from, you know, whatever it is, you know, after 6:00 p.m., yeah. Um, you don't want to have somebody pick 5:00 p.m. and just say, "Nope, we're we're unavailable."

25:22 Um it works much better if you choose that slot picker because then they'll see like oh they're available six seven eight and it's like oh well maybe you know I was going to pick five but six is fine and then they choose that instead. So if you're kind of stacking your availability you know um throughout the day you know to kind of line things up um this automatic slot is good. Um

25:41 otherwise if you're just you know hey I book a wedding six months out and and I do one a day and and that's it you know the minimal is best. There's one last option that's far less common called predefined slots. Um, this tends to be more of a niche feature, but like sometimes people will have do things like, hey, I work uh, you know, I've got a a morning slot and an afternoon

26:02 slot or, you know, I have like very very defined times. Let's say you have a venue and you do like business meetings at it during weekdays, but like Friday night these packages are not available and, you know, Yeah. that type of stuff. Yeah. um or if you're a photographer, there's, you know, there's various reasons, but they are used much less. Um Yeah. Yeah. And so, basically, you got to go in

26:24 and set up every single time that you're going to be available for for that day, which is fine if that's what you need, but 99% of the time, you want want uh either minimal or automatic. And so, maybe we should kind of go through the process a little bit or I think so. Yeah. Yeah. So, let's go through the process real quick and then we'll look at some um some of the more styling. So, um,

26:45 you know, most commonly customer kick clicks a book now button on your website. They come over, they see your packages, they see your pricing. You know, if you've got a ton of packages, great. If you've got one package, that's fine. It doesn't, you know, it doesn't really matter. Um, once they pick that package, then we're going to start collecting all their information. And one of

27:06 the things you'll notice is there's kind of like this I've got this gray and white background. Um, if you don't like that, that's fine. There's a a quick way to edit that we'll come to in a second. Um, just before you say, yeah, after that step right there, Check Cherry saves that as a lead. So, online booking, people often miss this, is a great way to collect leads from people because

27:30 they'll go to your website, they'll click pricing, view packages, check availability, whatever your call to action is. They'll see the packages, and if they submit information here, uh, they'll be a lead. And even if they don't sign and pay, you'll get an email. And I would argue these are great quality leads because they've seen pricing and packaging packages and given you personal contact

27:51 information. So those are solid leads. Um often overlooked, but it's a great way to collect leads with online booking. Not everybody's going to book. This is, you know, it's going to happen. But one of the things that happens a lot is, you know, to know if you're say available, you need to know, you know, you need to know the venue to know the pricing and the travel or you

28:10 need to know what the date is or things like that. Um, customers don't always have that information when they're when they're shopping. You know, they're kind of browsing their and so just because somebody doesn't book today doesn't mean they're not, you know, that they don't have high intent to book a week from now once they pick their venue and things like that. So, um, so again, by saving

28:28 those leads, you can have follow-ups going out to them and and, um, and there's a good chance they'll, you know, they'll they'll come back later and finish that. And maybe someday we'll have a not have a multi-step booking form, but we did it this way because there's so much information to collect and when you have people go to a web form that's really big, they tend not to fill it out

28:50 online. It looks like a lot of work. And so with multiple steps, you can kind of like eke it out of them, so to speak. Yeah. And our goal is to just kind of get as much info as we can. And and the other thing too is as they kind of go through it, you know, once you're three steps in, you're kind of like you're committed. You didn't know up front how many questions there were going to be. So it's

29:06 like, okay, well um but there's add-ons. Yeah. And so this is where that that date picker uh comes in. Um after that, let's see here. We got a busy day here. Um we're going to show the add-ons. And one thing to keep in mind with add-ons is you can customize them for different packages. So what you show a photo booth is probably different than what you show uh you know DJ versus you know anything

29:35 else 360. They're all going to have different add-ons most likely. We're going to show the backdrops. Um backdrops are you know super common during photo booth that you want to collect that. And um a lot of times people will have premium options. So that's one of the reasons we want to collect this during the buying process. you know, while they're deciding what they want to do,

29:56 uh, we want to give that upsell option. And there are things you can do with add-ons and backdrops like lead time. So, if you do need like custom time or, uh, time to order something, um, you know, that's fine. Um, we got a weird mode here with the venue. Generally, this is going to be uh, turn that on. People aren't supposed to touch this account, Matt. Come on. Yeah. So,

30:16 we've got a few different modes on the venue. 99% of the time this is just going to you just want this to show a um an address picker. We do have a way to change it. If you have a you know certain um maybe there's only like five venues you you work with or something or you've got like 90% of your businesses with a handful of of venues. There are some some things you can do there. Um

30:38 next we're going to collect any extra questions. So we'll come back and show you how to do that. And then at the end um we're going to show that uh request for um you know we're going to collect the uh the deposit have them sign depending on what mode you and you're logged in as an admin so it's slightly different um you know yeah maybe the I got a couple of questions let me get

30:58 to these real quick then we'll talk about the presets and yeah so Richard says have you ever thought of white labeling the URL? So yes and in fact it used to be a a much more requested feature early on in Czech's life. It's less now. Um, yeah, I mean it makes sense. Um, having it on a Check Cherry domain just makes it super easy for us to manage for various reasons. Um, and it just,

31:22 you know, I think I think most people click over and are looking at pricing, packages, images, but I could see us having that at some point in time. Uh, Richard also says, "We have a clause in our contract that we want people to initial as they read. I have put I thought putting it as an extra question would rather they initial the clause and contract that option." you can't initial

31:42 um you know and maybe someday we'll have some call outs or something. I don't you know I guess the inter internally the belief's been you know people who don't read contracts aren't going to read contracts even if you put initially so I don't think it solves your problem. Um my guess is, you know, you're better off sending them an email or, you know, I don't know, doing something else

32:00 to if you, you know, if it's really a problem. Um, but we might have like some type of like call outs or something that, you know, additional stuff. Um, you know, I suppose. Um, and then Leah says, "Hello friends. Can we have an option to have the add-on description text show when the client books but be able to disable those details, not have them description listed on the invoice?" And

32:23 um I suppose I don't know. I mean, are they really long? I guess why why do you want that? I you know, I don't know that that's come up much in the past. So maybe just add add some context there. Um you know, as to what's going on. Well, so you have really long add-on descriptions. Yeah. Yeah, that's interesting. Yeah, Kyle says, "I agree." So that's interesting. So maybe some settings

32:44 there. Yeah, I just for me guys just when when my description it's like describing it to the client for the first time like rent our 360 to do this this you know then that's all just on the invoice again which makes it extra long. So I don't know if it's necessary just the name of what you've rented and the number of hours would be nice. I mean would something we kicked around

33:07 same with packages. Um, you know, I I could see it's it's always the trade-off for us is just, you know, there's so many settings and uh why would it not be important to show on the invoice if it's that important to show before the sales? I would think it'd be even more important to show on the invoice if there was questions about the service, what was included,

33:27 etc. I think it's more like a description of it's like you know like I was saying it's like rent our 360 booth for your next event blah blah blah and it gives like bullet points of what that is describing it so when they see it they're like I want to book that then it shows up on the invoice as you know this is our 360 booth book it for your next sales material in there. Yeah. It's not the

33:52 Yeah. Yeah. Jennifer says I agree too. Yeah. I want detail when they book sales. Yep. Okay. Yeah. I honestly just go into the invoice and delete that part myself. Just you can have like an override section. I mean, you know, it's like one of So, one of the challenges with Check Cherry is like it just gets more and more complicated the more and more checkboxes settings every, you know,

34:14 it's just like it's kind of like cuts and so we we just want to be mindful of that, you know, as we put things. But I can understand that. Yeah. Yeah. Yeah. No, it makes sense. So, um, so one other thing we want to take a quick look at is, um, the So, at the top of all of these steps, because I'm logged in as the admin, we've got this thing that says edit booking preset. And let's

34:34 take a quick look at that. And so, what's going to happen when I, um, click on any of these steps, um, when I click on that, it's going to take me to a page where I can tweak some of the settings. So, right now, I've got this white background, but, you know, that's a little bit boring. Maybe I want to change that to um let's try like a black and white background. And let's hit save. And it's

35:01 going to update that page. And so um so this has been something we've we've supported for a long time, but we just kind of re revamped this UI to be a little bit hopefully a little easier to understand. Yeah. Yeah. Um and so you can still get to it by editing booking preset. You can also get here by going to manage booking engine and presets. Um these used to be called themes. So

35:26 if you ever, you know, people would ask us what are like what are the these themes like what's what's that all about? Um this is kind of similar functionally but it it kind of supersedes them. And in the same way that um that with proposals now you can have like you know you'll have your default uh settings um that's going to apply to everything. You can also override them. So

35:48 if you want to get fancy and show a different you know different booking settings to your weddings versus your um you know to to other events. Um that's where you can do that sort of thing. And so you can create a new one, you can edit one of the existing ones. And what you can do is come through here and see each of the steps, get a little preview of how that's going to look. Um, it's not,

36:13 you know, obviously you're going to have different add-ons. It's just a little little mockup, right? Give you an idea. Yeah. Yeah. And you can kind of play around, see what you think is going to look good and, um, and save if if so. Um, you can also update that text, you know, if you don't want to say choose your add-ons, you know, um, check, you know, whatever, check this out. Um,

36:33 you can put different text in there. You can, um, you know, do things like that as well. Um, and so you can also set these, um, as mentioned before, you can set these to only show up for certain packages. I certainly wouldn't start there. I mean, just make your default look good, and that's probably going to be sufficient time, but if you do want to get a little bit fancier,

36:56 um, feel free to go in and and, uh, you know, set something just for weddings or just for for different steps. Um, the other thing you can do is as you kind of go through, you'll see, you know, some of these, especially if you have an older account, you know, some of the defaults were um not great. Um, but we don't want to change them on that. Yeah. So, uh, feel free to, you know,

37:17 use a use a different, um, I think solid colors look a lot look good a lot of times, you know, um, especially if you have like a solid background on your website. Um, the images can be good, too, though. um if you do something like uh and this might be a place where you do the um the uh oh that's interesting the uh the stock photos, but if you've got different um you know stock

37:40 photos that you want to put in the background or something like that um that can look nice during the checkout process as well. And so as people um go through they'll um they'll see whatever you know whatever settings you put there. So, um, so yeah, again, they're typically going to be coming to this from your website. So, uh, try to make it, you know, consistent with your brand and and all

38:02 that. So, I got more questions in the chat. So, David said, "Is there a way to change a package description or heading if the customer adds hours?" And the short answer is no. And David, chat in a little more. I might mute yourself. Um, you know, do you does it say like two hour, three hour package? Is that what you're doing? like twohour party or whatever and a lot of times

38:24 people add an hour still two hour party and then they like question me well why does it say two hours I purchased an extra generally speaking in check cherry the uh having separate hours wouldn't be a separate package per se but I could see you know I mean we could accommodate something with like merge tags or something like that um if you just had party package and had the hours listed

38:45 elsewhere is that would that work for you um maybe I mean there's like a little blurb I think when they yeah by default added you know extra hour but they don't really notice that and I don't know usually uh we do include the the number of hours in the in the description as well um so usually you don't necessarily have to hardcode it into the package name itself or in the package description

39:12 but um but yeah take a look at that um but yeah a lot Lot of times when I do a proposal, I'll just go in and edit it myself so that it makes more sense. Yeah. Yeah. There's no like merge tags or anything like that. It's interesting. Um Kathy says, "I'm moving over from 17 Hats and is there a way to import events that have not and not have to build each one event again." And so, yep,

39:39 you can uh chat with us, send us an email, export the data, send it over, we'll take a look at it, import it. We can also import past bookings. Fine with doing that. you have beautiful graphs in the dashboard, all that stuff. So, um, absolutely. And then generally it's like a spreadsheet. So, if you have like a CSV file or an Excel file, um, that makes it usually really easy. We can,

40:00 uh, just bulk import them all at once. Kyle says, "Can we get a report that would show staff hours, event date, etc. that could run monthly?" Um, we had something like that. We might have something like that. Yeah. Is there anything else? Before we do that, let's do let's save that one for the Q&A and then do we have anything else we want to cover on this? I guess extra questions, right? Extra

40:24 questions, calendar pickle modes, the integrating your website. How do you even do that? I suppose. So, let's look at extra questions real quick. So, somebody had asked earlier about um you know, kind of getting uh collecting information that that doesn't fall into that. So, under manage booking engine, um, extra questions. That's a good place to set up anything else you want to collect during

40:47 the booking process. Um, what you can do, hit new question. We've got a bunch of defaults in there. You know, if you deal with a lot of corporate clients and you want to get the PO number, um, you know, feel free to add that. If you do a lot of if you want to do a, you know, guest count or things like that, um, there's lots of options in there. Um, and a lot of times these

41:05 will tie into other things. Like for instance, the PO number one will will tie into the invoice and will automatically show it on there. Um, but you can take these, you can add them, you can make them just for your internal use or you can collect during online booking and then you can say yes, these are required or no, it's optional. And you can even limit that to certain packages. Maybe

41:26 only on the corporate events do you show that PO number. Yeah, I would recommend don't get carried away with the extra questions. it can really not be good for the sales and conversions. But so, you know, certainly something we support. And then if you do have something that doesn't fit within that, like for instance, you want to collect some initials or you want to um you know, have a kind

41:47 of a model release type question or whatever. Um feel free to add something custom. Um you can add a name, you can, you know, there's different you can do drop downs, checkboxes, all that kind of stuff. You know, you can say yes, you know, no in a checkbox. It'll it'll collect that. Um, we'll record all that, you know, it it'll be we'll have a log of of all the history of of what was

42:07 done and everything. So, um, you know, so that you you have that history to look back at. Yeah. And Rebecca's got her hand up. Rebecca, is it an online booking question or something else? Um, we'll do a Q&A shortly after we'll wrap this up. Um, I can wait for Q&A. I think it's a booking question, but I'll wait. Awesome. Yeah. Yeah. Okay. Awesome. And the last thing is just how

42:28 you get this on your website. And it depends, of course, on your website builder. You know, it's going to be different for Wix versus Squarespace versus anything else. But 99% of the time, they're going to have some kind of a button builder. Um, most of the time, all you need to do if you want to add online booking to your website is use whatever their their link builder,

42:48 their button builder is, and they're going to ask you for a a URL or a link or something to um to external website or something. Depends on what they call it. Yeah. app. And if you need help, just let us know. We can uh we can kind of find, you know, help you uh help you with that. But, um you can get the link from a couple of places. Um if you go to manage packages,

43:10 it's all the way at the bottom. You can just copy that, add it to your website builder. Um another thing that's kind of cool on the package page is you can get a link to any of these packages um directly. And so if I want to get a link to this uh whatever, you know, I know somebody, oh, I I want to send them a link to book the basic package or I want to have a link on my website

43:33 that go straight to the basic um feel free to copy those links and uh and do that. Similar, you can get links to just photo booth. If you've got a photo booth site or page on your website, feel free to just grab a link to that and we'll just show the photo booth. You know, that way you don't need to show everything. Yeah, drop them right in. Super handy. You can also get

43:51 all these links under manage and then website integration. Um same thing you know it's kind of a you can just copy the link from there or get a link to a specific package. Um you can also get a signin link. So if you want to have a you know sign into the portal or whatever you want to call it um you can add that there. Um less common but it is is something some people like to do. And

44:12 then if you want to embed various widgets with directly within your website um that's down here in the website widget library. The most common by far is the lead form. Um, if you want to have a just kind of a contact form, you know, where they you collect a name and some details, um, feel free to do that. Um, if you're coming from another CRM, you know, um, a lot of times that's

44:33 kind of more the the mode they come with that they that they work with. So, a lot of times people will start with embedding some lead forms in their website and then maybe down the road they do the online booking. U, but lead forms. Oh, go ahead. Before I forget, uh the booking modes, even though it's kind of not online booking, it is where you book proposal stuff because we also

44:54 have customers that will not want to allow full online booking, but they still want to leverage the multi-step booking process and show off their services and that stuff. And there's this under online booking mode, request for proposal. And basically, it'll prevent them from signing and paying a deposit and it'll automatically create a proposal. you'll get an email, you can review it,

45:16 approve it and send it to them for signature. So, it adds another step uh in the process and there's various reasons people do that. Um but that is an option there and it's under u each package basically request for proposal. Yeah, each package has an advanced setting and then you can change that. And most common use case I think is people that they want to review it before the

45:38 customer signs the contract or you maybe there's certain areas of town you don't want to go to or something. um add another step. Now you've got you just had a you introduced a chance for that to lose that sale. Um so that's the trade-off, but it is it is worth it for some people. And then there is a display lead form as well. Um I think that's most useful if maybe you have like three

45:57 packages that do allow online booking and then you want to have like a custom or build your own or help me or whatever it is. Um and have them just fill out a lead form instead. Um and I think that was it. So yeah, let's uh let's do some Q. about Rebecca, you want to go ahead and unmute yourself, Rebecca. Thanks for being patient. Yeah, of course. I have a couple questions, but I send out

46:19 an automatic email 36 hours prior to an event kind of just recaps like I use those predefined fields um recaps the event to the client. And I have one that because the issue I always encounter is what time are you going to be here? I deal with a lot of planners. So under extra questions, I think it's extra questions I put in like set up at or I don't know exactly felt like it was. So I

46:46 forget sometimes and I forget to put in what time we agreed that I was going to set up. And is there there's no way to automate that or currently? No. Now is it is it a set time always for every package? Is it based on every package? It's a set time for me. Um, it's always 90 minutes, an hour and a half. I mean, could you put that in the email? Hey, I'll be there 90 where I always

47:11 show up 90 minutes early and and have the start time. I I used to do that and that created more I believe it. Yeah. No. Yeah, I believe that. Um, it's interesting that Czech doesn't have this idea of like an automatic setup time and we've just never gotten to it, honestly. I mean, I don't It makes sense. I don't know why just never gotten to it. Um, but yeah, it's good feedback. Yep. Okay.

47:35 And then I have I got an an audit request on my website being I don't know California and they were asking me all sorts of questions um about accessibility and whether my privacy statement on my website carries over to the my booking engine. Have you guys heard of that? I have not heard of anybody but in under see right there under privacy compliance you can put you can put stuff

48:00 um but I think you know I would absolutely you know so I can just paste my website put your Yep you can put your p privacy policy in there yep okay and what about is the website accessible I believe so but I don't I have not heard of anybody saying no I don't so the answer is we we do try to make it accessible um it is worth mentioning that we because we give options in terms of colors and

48:27 and that part of accessibility is the contrast and so like you know do you have text with I forget the the the terminology but basically like is there sufficient contrast and things like that. Yeah. Um so we do you know we have gone through we have uh um especially on the online booking because that is so high visibility. Um we have gone through tried to make sure everything is

48:50 accessible. Um and um that's something we review periodically. But but yeah it does it does depend you know if it is probably possible to uh to set something up that that doesn't come out you know fully accessible. So it's worth you know it is worth looking at. There's tools and stuff to scan your own website. Yeah. and even scan your booking engine website. Yeah. Can I jump in for just one

49:12 sec? Absolutely. Yeah. So, I had a chat window on my business website page that it would pop up and people could chat and then someone told me that lawyers are going after people for not being accessible and all these things. And one of the things was the security of that chat add-on. So, I removed that. But they also said something about having the privacy policy and all that

49:42 clearly on there. So I think all of us need to just Google that just because you don't want to get sued by some, you know, lawyer trying to make a buck. Yep. But that happened last year when that when that all went down when I removed that. This sounds similar to me. All annoying. It's also worth noting uh check customers are in different countries, states, laws,

50:04 right? All that stuff. So, Kayla's got got her hand up. Go ahead. Uh, yeah. I just had a comment about the going back to Rebecca's question about having like setup times in there. Uh, Rebecca, what if you went in under the booking engine extra questions and added that as do you have it as the hint? Like you can type right underneath where they're filling out the question. You can

50:30 put like when would you like setup time and then underneath say you know we will arrive 90 minutes prior or when would you like to start we will arrive 90 minutes prior to start setup. Um over our contract and our and our packages. I just it's in the email that I send out that 36 hours prior just confirming all the details. Mhm. Um and I I have that box that I type in the time and the date

50:59 which um whatever those predefined fields I pull over in that email. So I have to enter something in that box. I just freaking forget. Yeah. Hey, same. I get it. Okay. I was just curious if you had that set up or not. Awesome. So Kyle mentioned the report. Can we get a report that would show staff hours, event dates, etc.? So under sales reports um there are lots of different um reports

51:26 and so most common is the the bookings report um which will show any any upcoming bookings or or past for that matter. Um and there are a lot of filters um remind me you want staff can we get a report that would show staff hours event date etc but we could run monthly. So, let's see. So, you would want uh let's see. Well, I guess yeah, you you could do assigned staff. Um you would do

51:57 billable time or something. Yeah. The length. Yeah. And then um and then anything else that you want in there. And so that'll show you who the assigned staff are to an event. Um any once you kind of customize and then you'd probably want to say something like whatever it was last month or last week. Yeah. And so if you do something like last month, let's say confirmed events, save that.

52:21 Um I've just got one. One thing you can do is is if you save that as a new report, um staff weekly, um you know, I've got this new I can go view it anytime. It's going to be updated week to week. Um you can set that to get emailed automatically. And so under those report settings, you can say,"I want a copy of this weekly to uh whatever day of the week to whatever email address." Um yeah,

52:47 that's awesome. I just didn't know where it was. I knew that there must be something in there that could do it. We just have to do a monthly LNI. Um yeah, or quarterly. Yeah, totally. So, so yeah, something along those lines should work. If you can't build it, let us know. We're, you know, a lot of times if there's a column we can add or something that would would help,

53:06 we're we're okay. All right. So, Andrea says, "I need to know where to add uh the source for a lead by manually entering from an external lead generation source. There's no place in that info. So, where do I add the source for a lead?" Yeah. So, you may want to again under we call them we put the extra questions under the booking engine. You could also, you know,

53:27 we could also probably call these like custom fields or custom questions, but basically these will show up anywhere. So, if you add um lead source as one of your your built-in questions, um you know, you can customize what what the options are if you want, you know, Facebook or, you know, whatever it is. Um when I go to create a lead, it's going to show up on the right here. So,

53:53 there's these additional questions and you can uh choose it from the drop down there. And then Darnell saying, "I have noticed when I prepare a proposal that's being sent to the client before I actually click send. I'm working. Am I doing something wrong?" So, yes, you are. And chat with us on that one. We'd have to take a look, but it shouldn't be sending automatically. My guess

54:10 is you have an automated message set up on like create or something like that. And then, uh, Ron, go ahead. You got your hand up. Uh, yes. Going back to the reports, I know how to customize the columns, but is there any way to adjust the order of the columns? So, if I do a bookings report, I have an event start time and the end time off to the left, but then I have created custom

54:37 columns on the right for setup time and arrive warehouse time. How can I put all of the time columns together? Um, you can't currently. Yeah, that is something that that is kind of on the list I'd like to add. But yeah, right now you can set the you can enable them, but there isn't currently a way to um to change the order. Um it makes sense. And you know, maybe some additional sorting

55:01 options would probably make sense to Here's more questions from the chat. Yep. If you do not have a website, can you attach check to your social media pages under the Yep. You can still use that that you know, we call it website integration, but you can still use that link for anything. Um, you can also, um, the other reason I like to get the link from under manage packages is, um, you can get the

55:23 QR code there, too. So, you can even put it on like a business card and let somebody scan it or put it on a flyer or, um, or yeah, share it on social media and things like that. Then, Rebecca wants to know, is there a way to find those 2025 recap slides? Um, I don't, didn't we have that? We I think we took it off. You can probably chat with us. We can send the URL. Remember we

55:42 had the year your your in add to the reports. Yeah. And Kathy, go ahead. What's going on? I'll sorry. Yeah, the wrong button. Um uh so I've been building packages and in most of my packages I'm able to add hours but on one of my packages the fancy digital only it's giving me a starting rate. Oh hang on never mind. I just found it looking at it. Disregard. I like it.

56:20 Um yeah there's wrong. I found it. Awesome. Awesome. Thank you. Kyle, is there a way to ensure a package descriptions to flush left mine on the booking page? You know, the packages how they're centered. Um, currently no, but you know, maybe in the future, Kyle, totally get it. Um, Ron wants to know if there's keyboard shortcuts for the most common actions. Um, no, there's

56:41 no custom keyboard shortcuts in Check Cherry at all. Um, of course, your browser has stuff. Um, and then Jennifer said, "Under our brand settings, um, wait, under our brand settings, there are spots for us to add our social media links, but is there a way we could have extra spots? It would be great to be able to link showcase our wedding wire, uh, the knot and zola profiles." So,

57:02 cool. Yeah, I don't see why not. You know, I like it. Um, good feedback. And then David said, "Can you import bookings from another booking system for historical reporting? I have a spreadsheet for Yep. Yes, we can, David. Um just email uh export it and email it over to support at check cherry. Um Lee says possibility to make clients provided answers to specific optional extra questions while

57:24 booking provided the value answered to one. So like basically question branching um conditional conditional questions and stuff like that. So not currently. Um and then uh let's hear it co. Yes. Hi. Um, my question is if I want to import the list of my clients, their emails, let's say I want to do some email marketing, I know that I can't do that directly from Tech Terry,

57:51 but if I want to, you know, I' I've been with you guys for about three, four years now. So, I have quite an extensive list of clients that I want to reach out to again and, you know, give promotions or news or whatever. So, I know it's in reporting, right? Yeah. If you want to get um any um anything you want to download um is under reporting the yeah client list is is probably the

58:16 best that's going to have all of them. Um because the bookings is going to have like you know if you've got like multiple people on it or you know things like that sometimes it's messy but the the client list will be like one one client per row and just all of that there. But what about if I want the clients that that booked only like during Christmas time like you know November,

58:34 December? Is there a possibility to do that or I have to manually do it through the bookings? You'd have to do through the bookings. Um as long as you don't have like multiple like clients on on things that's probably not too bad, but what you could do is like set the the date. Um we don't have like we don't have by um by uh like We can't do it every December, but you could do um you

59:03 could do uh custom range like all Yeah. All your corporate bookings basically for holiday parties, I'm guessing. Yeah. Yeah. Yep. Makes sense. Um yeah, you could also I guess like so the client list does have a created at which is probably that's going to be the first time we saw them. So, um, so actually that might be sufficient because the first time they booked you,

59:25 um, you know, you'll you'll have that date. And so if you download that and and you know, maybe filter in Excel or something, but but you could um, is it possible for you guys to add maybe a tag next to the customer? Uh, would be one of the, you know, instead of email be like, okay, couple, you know, wedding or corporate or private party or graduation. I know that we can do it on

59:47 the actual uh booking itself, what type of event it is, but when it's when it's a client, just, you know, to tag them as what type of client they are. Yeah. Yeah. I think right now the closest you would be able to do would be to put it on the like the private notes. Um, you can say, um, you know, whatever the whatever the the account is, you could you can put things like, you know,

1:00:12 in the in the private notes if if you're not using that for anything else. It's good feedback. It's good feedback. It makes sense. Carlos. Carlos, go ahead. Hi guys. Hey, Carlos. How's it going? Long time no see, right? No, that's a good uh actually I gonna give you a feedback to Khaled. Uh that's a that's a great question. I've been looking for something like that as well to do it on my own and

1:00:40 I think that's a great feedback. Thank you so much for awesome. The other thing too that that can be helpful on that is uh we do integrate currently with with Mailchimp and I could see adding others if if um we get some requests. But um we do have a Mailchimp sync too and that'll sync over like if they're a lead or a proposal or things like that. Um so that'll that'll get your historical and then

1:01:00 that'll get future ones automatically as well too. Okay. So the point that I want to uh talk about it uh so I was thinking the other day guys I don't know if it's possible to have like a venues directory kind of idea. So where we can have information from the venue such as phone number, email and contact uh person of contact at the venue. We get those details after people get

1:01:27 the booking through us. um we send for example the wedding form and we ask for name of the person at the venue you know um they if they going to have a coordinator and so on that would be a great tool for us to have um just in case we need to look at in the future for that information and just get in contact with that person as well. Yeah, we do actually have something like that. So if you

1:01:50 go to manage um business settings um and we call them uh places. So, what that'll do, that'll keep it'll automatically add any um you know, anytime somebody books you, it'll just automatically pull it in, pull in the Google picture, whatever. And you can edit that to add additional info. So, you can um add notes about who your contact is that that are shared with the client or private things

1:02:13 like venue, contacts, um photos of the venue, all kinds of stuff like that. Attachments, you know, uh seating charts, whatever the or like uh room layouts, I mean. Layouts. Yeah. Yeah. Um, you can you can put all that there. And what's going to happen when you add add notes to this, then on all of your bookings that use that venue, um, we'll show that down here in the venue section. So,

1:02:35 it'll pull that in automatically. So, yeah. Okay, perfect. Or you can pop over to it real quick. Go ahead. Yeah, I I remember about the places uh tab as well, but I didn't know that. I mean, yeah, obviously if we can add notes, we can add any information that we want to as well. Yeah, and we could see us expanding that. I mean, there's just endless opportunity here at Check Cherry to

1:02:57 Yeah. to expand and make the product better. So, Rebecca says, "Have you been asked by Lumabooth to be able to embed their new template library?" So, I haven't seen that come through. Matt, have you seen anything from Lumabooth without a template library? No. No. So, we, you know, obviously, yeah, we love that stuff. So, can I can I add something to that? Sorry. Sure. Yeah.

1:03:16 Uh honestly I've been user of uh Lumaboo for like over five years already and it's great the new update that they did. They have over 800 something different templates that people can choose from and it's it's really amazing. Like I really love the the app right now. Love it. That's awesome. Good feedback. Great to hear. I did not know that. Uh Rebecca, we're we love integrating with uh you

1:03:41 know photo booth providers etc. So, um, you know, have them reach out or send us a note, whatever it is. We can also reach out. So, yep. And then Audi's in the house. I see him. He's got his hand up. Uh, hello guys. How's everything going? Good. Yeah. Uh, yeah. So, mostly for me is all about the like one of the things I'm working mostly on is the automation for email marketing. Uh, I don't

1:04:11 know if you guys familiar with Bravo or Bivo. It's like I'm not sure if it's something you guys will have. I'm just putting it out there. And also, I have a bone to pick. I was under the impression I was grandfathered on the previous price, but you guys just charged me recently and I'm going to be calling to try and fix that cuz I don't know what's going on. Chat with us. I'm not sure what's

1:04:31 going on, but yeah, chat with Yeah, cuz I was under the impression that I was grandfathered on like the 5 years ago or 3 years ago pricing, but you guys just sucker punched me like two days ago. Did you change your plan? No, I have just chat with us. We can take a look at it. Yep. Yep. But uh but just on a more like what's the best way to like get like a particular app integrated

1:04:58 you know do we just like charge you guys and you guys will see if it's something worth doing or it depends on how many requests you guys are getting. Yeah, we don't uh we don't build Check Cherry based on like pay per feature type stuff and it's really done more on what are people looking for, what makes sense for Check Cherry, like what's already existing. Um there's a lot of factors,

1:05:19 but you know, it's not something that we we just kind of integrate. What do you have in mind? Maybe you can tell me a little bit more. Is email automation like you know, the send the website over. I mean um you know just chat with us, send us the website. We can take a look at it. um we're open to you know we don't want to do mass email so that's an area that we're open to integrating with

1:05:40 so yeah I mean we could take a look I mean I don't you know and get on there's just internally it's a it's a game of priorities for us I mean is you just on this call alone I mean how many feature requests has there been yeah but just giving you a heads up couple of companies in the same space are already adding that as part of their features you know Yep Lex Y absolutely Lex how's it going good

1:06:04 evening everybody Everybody, my name is Lex Pier Lewis. Um, I am I' I'm disappointed in myself. I've had Check Cherry for about nine months, but I just started using it the past We want you to use it. I just started using it after after the photo booth conference and I actually really use it for I we do operate photo booth, but it's been a game changer. We own LED TV trucks similar

1:06:31 to what you see in Vegas advertising trucks and it makes the booking process clients. Excellent. So total different use of Check Cherry. Um we do have photo booths so that's why I found out but we're actually that's awesome. Yeah. For our TV trucks and it's been phenomenal. So I'm new. I'm absorbing all the information so I can go back and get back into the app and figure out

1:06:57 what else. I love hearing different use cases. It's very common that people will start with us in photo booth and and bring other services. So that's been the life of Check Cherry. Uh it's been very very very common um that that'll happen like hey I like using you guys and oh it works you know. Um so Lex Yes. I signed up with them what was it last year or maybe year before last and

1:07:23 paid for it and never used it. Well, I'm mad at myself because this this has been a game changer for us so far. I really wanted to get on the call today so I could hear any problems, any questions, advice from anyone, how people are integrating it with their website, uh the different add-ons, the packages, just so I could, you know, learn how to use it better. Yeah. One of the things we're doing

1:07:49 internally is there's a lot more like call to actions when you sign up to set up welcome calls, package setup calls, just a push to get people um up and running because that time and time again when people get up and running, they love it. They're like, I should have done this sooner. I mean, we hear it all the time. And so, obviously, we can't do it necessar exactly for people. We

1:08:07 don't, you know, but um but we can certainly help and support. So, that's awesome. I love hearing that. Uh Fritz says, "Adding that AI chat to bot to guide customers." Um, you know, I I could see an integration or something. I'm not quite sure. Um, the online booking does pretty well uh with people booking, I would say, without AI um and kind of a chatbot type stuff. And then Alexa says,

1:08:29 "I use trick cherry for photo booth, table, chair rentals, and it's amazing." So, that's awesome, too. Love that. So, love hearing that. Um, well, Matt, I mean, we're we're a little bit over time, but it seems like it was good, you know. Thanks for driving and everyone thanks for coming. Thank you guys. Yep. Yeah. We really appreciate it support. Yeah. And it's great to see you.

1:08:50 We'll do little message for Carlos. Check your uh private messages. I just sent you something. Yeah, Max. It's good to hear that you I wasn't the only one. I'm pretty much in the same boat. I've been using it for months. And I think what helps is actually jumping on these webinars because they always cover something different. They always are available via the chat or emails. I think

1:09:11 what part of the um I guess learning curve is because it's so open to be universal to work whichever way you want. I think you it's like a rabbit hole. You start one way and then you like way work the better this way. So once you figure out how you want it to look, I think it's where it starts coming getting that aha moment. I didn't get my aha moments probably this week. It's just

1:09:33 asking questions and stuff like that. So it is a powerful tool. It's just got to learn how to how to work it. So, you're not alone, and I'm glad to hear that. I'm not alone now. Awesome. Well, we we really appreciate you guys showing up and coming out and let us know, too. Um, if there's things you want to see on the webinars, u we've got you can find kind of a history of

1:09:51 things we've done, too. If if you want to check out the old ones under uh under support, there's a bunch of stuff in there, but um let us know what you'd like to hear more of and and you know, we're we're certainly always looking for ideas and and different different areas to cover. So, um so yeah, we really appreciate you guys. Thanks, guys. Appreciate it. Have a good night. Thank you,

1:10:11 guys. All right. Yeah. Bye. Good night, everyone. Thanks. Good night.