2 Factor Authentication in Check Cherry

Your Check Cherry account holds client info, contracts, and payment records, so it’s worth protecting with more than a password. In this video we walk through turning on two-factor authentication (2FA) from your profile. Once it’s on, logging in takes your password plus a code texted to your phone, so a stolen password alone won’t get anyone in.

Setup takes about a minute. If you have staff, each person turns on 2FA from their own profile, and anyone with admin access should have it enabled.

Use a phone number you’ll always have access to. If you ever lose access to that number, reach out through the chat bubble in the lower right of your account and our support team will help you get back in.

Step-by-step help article:
https://www.checkcherry.com/help/386-set-up-two-factor-authentication-for-login

Jump to Section

0:00 Why turn on 2FA

0:09 Turn it on in My Profile

0:28 How logging in works with 2FA

0:40 Staff accounts and lost phone access

Read Transcript

0:00 Your Check Cherry account holds your client info, contracts, and payment records. So let's lock it down with two-factor authentication. Click your name in the upper right corner and go to my profile. Scroll down to more options on the right side of the page, click two-factor authentication. Enter your phone number, we'll text you a code, type it in, and you're set. From now on, logging in takes your password plus a code sent to your phone. So even if someone gets your password, they still can't get in. If you have staff, each person turns this on from their own.

0:33 Profile. Anyone with admin access should have it on. One tip, use a phone number you'll always have access to. If you ever lose that number, message us through the chat bubble in the lower right and we'll help you get back in. It takes about a minute, worth doing today.