How do I offer a payment method to only one client or booking?

Sometimes a client asks to pay in a way you don't normally accept — Venmo, Zelle, a check — and you're happy to make a one-time exception. You don't have to open that payment method up to every client to do it. Check Cherry lets you create a payment method that is hidden at checkout, then enable it on a single booking or proposal.

How It Works

Your payment methods live in Payment Settings, and each one has a setting that controls whether clients see it at checkout. Separately, every booking or proposal can override your default payment methods with its own list — and that list includes all of your payment methods, even ones hidden from checkout.

Put those together and you get a one-client exception: create the payment method, keep it hidden from checkout, and turn it on for just the one booking.

Step 1: Add the Payment Method (Hidden from Checkout)

ManagePayment Settings
Go to Payment Settings and click Add Payment Option.
Choose a manual payment option and give it a name, like "Venmo".
In the Payment Method Instructions, tell the client exactly how to pay you — for Venmo, include your Venmo handle or payment link.
When asked if you'd like to offer this payment option to your customers at checkout, choose No. This keeps it invisible to everyone by default.
Save.
Because the payment method is hidden from checkout, no other client can select it — only bookings where you explicitly enable it in the next step.

Step 2: Enable It on the One Booking or Proposal

Open the booking or proposal.
Click Manage Booking and choose Edit Booking Settings (or Edit Proposal Settings on a proposal).
Under Payment Settings, change Payment Methods from Default Payment Methods to Limited Payment Methods.
Check the payment methods this client should see — your new method plus any of your usual ones.
Save.
Limited Payment Methods replaces your defaults for this booking — it doesn't add to them. If you only check Venmo, the client loses the option to pay by card. Check every payment method you want this client to have.

Step 3: Record the Payment When It Arrives

Manual payment methods like Venmo don't process money through Check Cherry, so the payment won't appear automatically. Once the client pays you, record it on the booking: open the Invoice section, click Add Payment, and choose Record Manual Payment.

For more detail, see How do I record a payment made outside of Check Cherry?

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Last updated June 09, 2026 11:46