Flex Pricing discounts automatically apply percentage or flat-rate reductions based on rules you define — perfect for seasonal promotions, early booking incentives, weekday pricing, and volume discounts.
Creating a Discount
Manage → Flex Pricing
Go to Flex Pricing.
Click New Discount or New Surcharge.
Enter the discount details and choose when it applies.
Save the discount.
Discount Settings
- Name: A label to help you remember the discount. This appears on the client's invoice.
- Description: Additional context shown to clients about the discount.
- Discount Amount: The value of the discount.
- Discount Type: Choose flat rate (e.g. $50 off) or percentage (e.g. 10% off).
- Taxable: Whether the discount should be applied before or after tax calculation (only appears if you've set up tax zones).
How Discounts Apply
Choose how the discount is calculated based on what's in the booking:
- Each specific item: Applies the discount to every matching package, add-on, and backdrop individually. If there are multiple matching items, the discount repeats for each one.
- Entire Package & Add-Ons/Backdrops: Applies the discount once per matching package, including all its add-ons and backdrops. Multiple packages get the discount applied to each package.
- Complete booking: Applies a single discount to the entire booking regardless of how many items are included. The discount only applies once, no matter what.
Discount Rules
Rules determine when a discount kicks in. You can combine multiple conditions:
- Book date range: Apply if booked within specific dates (e.g. offer 10% off for bookings made this week).
- Event date range: Apply for events happening within certain dates (e.g. $100 off October bookings).
- Day of week: Apply for events on specific weekdays (e.g. $50 off weekday events).
- Days until event: Apply based on how far out the event is (e.g. surcharge for last-minute bookings).
- Booking total: Apply when the subtotal reaches a certain amount (e.g. 5% off orders over $1000).
- Venue location: Apply based on where the event takes place (e.g. charge extra for events in certain cities).
- User account: Apply the discount only for specific clients.
- End time: Apply based on when the event ends (e.g. late-night surcharge for events ending after 1am).
By default, discounts apply to all packages. Click Edit next to any discount to assign it to specific packages only.