How do I set up surcharges with Flex Pricing?

Surcharges automatically add fees to bookings based on rules you set. Use them for peak season pricing, weekend events, last-minute bookings, or any situation where you need to charge extra.

How to add a surcharge

Surcharge Amount

Choose how to calculate the surcharge:

• Flat rate — a fixed dollar amount
• Percent — a percentage of the item or booking total

Is this surcharge taxable? Y/N (will only show up if you have enabled a Tax Zone)

How the surcharge applies

• Each Specific Item: Applies to every matching package, add-on, and backdrop individually. If there are multiple matching items, the surcharge repeats for each one.
• Entire Package & Add-Ons/Backdrops: Applies once per matching package, including all its associated add-ons and backdrops. Multiple packages get charged separately.
• Complete booking: Applies a single surcharge to the entire booking, regardless of how many items it contains. Creates one line on the invoice.

Rules

Set conditions for when the surcharge applies:

• Require a certain book date? Yes or No
• Require bookings to start on certain dates?
  (E.g. offer a 20% surcharge when the booking is held on New Years Eve.)
• Require booking to start on certain days of the week? Yes or No
• Apply if the booking date is a certain number of days away? Yes or No
• Apply if the total of the booking is a certain amount? Yes or No
• Apply based on the venue location? Yes or No
  (E.g., charge extra for bookings within a certain city.)
• Apply based on end time?
  (E.g., charge extra for bookings that end after 1am)
• Apply based on the user account?
  (Great for repeat customers)
• Apply based on the setup location? Indoor/Outdoor only
  (Based on Extra Question Setup Location)