Push notifications keep you updated on your business while you're away from your computer. Get instant alerts when someone books, signs a contract, or fills out a lead form.
Enabling Push Notifications
When you first log into the Check Cherry app for iOS or Android, you'll be prompted to enable push notifications. Tap Allow.
Managing Notification Settings
After enabling notifications, you can control which types you receive. Open the menu in the top right and tap Settings.
The notification options available depend on your user role and permissions.
Admin Notifications
Admins can receive notifications for actions on bookings, proposals, leads, and questionnaires.
Staff Notifications
Staff users only receive notifications for bookings they're assigned to.
Troubleshooting
The notification toggle is grayed out
If you can see the push notification option but it's grayed out, Check Cherry doesn't have permission to send notifications on your device. You'll need to enable it in your phone's settings.
iOS: Open the Settings app, go to Notifications, find Check Cherry in the list, and make sure "Allow Notifications" is enabled.
Android: Open Settings, then Notifications > App Notifications. Find Check Cherry and make sure the toggle is enabled.
I don't see the notification option at all
Push notifications require Check Cherry app version 1.6.0 or later. Visit the App Store or Google Play to make sure you have the latest version installed.
Do Not Disturb is blocking notifications
Both iOS and Android have Do Not Disturb features that can prevent Check Cherry from sending notifications, even when the app is configured correctly.
iOS: Go to Settings > Focus and check if "Share Across Devices" is enabled. If it is, Do Not Disturb on one Apple device will silence notifications on all your devices.
Android: Check Settings > Modes and Routines (sometimes called Do Not Disturb). Review any active routines to make sure they're not suppressing notifications.