What do the different booking statuses mean?

Every proposal and booking in Check Cherry has a status that shows where things stand, from first quote to signed contract. Each status answers two questions: is the date held so no one else can take it, and does Check Cherry treat this as a booking or as a quote that has not closed yet.

SalesBookings
StatusHolds the dateCounts as a booking
Proposal (Date Open)NoNo
Proposal (Date Reserved)Yes, until the proposal expiresNo
Proposal (Awaiting Review)NoNo
Confirmed (Awaiting Signature)YesYes
ConfirmedYesYes
The easiest way for clients to sign and pay, besides online booking, is to send them a proposal. This lets them review, sign, and pay in one flow without needing to log in to an account.

Proposal Statuses

Proposals are quotes you send to potential clients. Proposals run your proposal automations, such as follow ups and expiration reminders, and they do not run your booking automations. Proposals also have no Booked At date, so they stay out of your booked revenue reporting until they close.

Proposal (Date Open)

A quote sent without holding the date. Your availability stays open, so another client can book that date and time, and the packages, add ons, staff, and backdrops on the proposal stay available to everyone else.

Use this when the client is still shopping, when you are quoting more than one client for the same date, or when you do not want a maybe to block real bookings. It is the safer default for most quotes, because nothing sits idle while you wait for an answer.

Proposal (Date Reserved)

A quote with the date held. Check Cherry treats the equipment, staff, and time as taken, so the date stops showing as available online and you get a conflict warning if you try to double book it. The hold releases automatically once the proposal passes its Valid Through date, and the proposal then shows as an Expired Proposal.

Use this when a client has verbally committed and you are only waiting on the contract, when you are giving a short courtesy hold, or when you only run one event per day and would rather not risk a double booking. Keep the Valid Through date short so a hold cannot sit on a busy date for weeks.

Date Reserved is also an easy way to override your availability settings. If you're making a special exception or want somebody to accept a proposal scheduled in the past, Date Reserved will override the availability settings and ensure they can sign & pay.

Proposal (Awaiting Review)

Created when a package is set to Request for Proposal. When someone books that kind of package online, Check Cherry creates the proposal for you to review and approve before the client sees it. The date is not held while it waits for you, so review these quickly if the date matters.

Use Request for Proposal packages when pricing depends on details you need to see first, such as travel, guest count, or custom work, and you do not want an automatic price going out.

Booking Statuses

Once a client moves forward, the proposal becomes a booking. Both booking statuses hold the date, stamp a Booked At date, appear in your booking reports and revenue projections, sync to your linked calendars, and switch the record from your proposal automations over to your booking automations.

Confirmed (Awaiting Signature)

This status should be rare. Send a proposal instead whenever you can. A proposal lets the client review, sign, and pay in one flow without logging in, and it closes more sales than asking someone to sign later. Confirmed (Awaiting Signature) puts the date on your calendar before the client has committed to anything, which leaves you chasing a signature.

The event is booked but the contract is not signed yet. You set this manually to lock the date while the paperwork catches up, and Check Cherry keeps reminding the client to sign. The client signs from their account, so this is the right status when the sale happened somewhere other than a proposal link.

Use it when you took the booking by phone or in person, when you collected a deposit before the contract went out, or when you are importing bookings you already sold. It also applies when you change the contract on a booking that was already signed and the client needs to sign the new version. Do not use it as a maybe pile. It reserves your date and counts as booked in your reports, so anything still uncertain belongs in a proposal status.

Confirmed

The client has signed the contract and typically paid the deposit. Check Cherry sets this automatically when they finish signing, and you can also set it manually when you create a booking yourself.

Moving a booking back to a proposal status clears its Booked At date, which changes how it appears in reports that group by when the booking was made. If you only need to pause a booking, use Postponed instead.

Postponed

Postponed is not a status on its own. It is a flag you turn on over the current status, so you will see labels like Postponed Booking, Postponed Proposal, or Postponed Request for Proposal.

While a booking or proposal is postponed:

  • Automated messages stop, so the client does not get reminders for a date that is no longer happening.
  • It is removed from your linked calendars.
  • The date is released, so you or another client can book that slot.
  • It is hidden from your booking list and reports by default, and you can filter it back in when you want to see it.

Everything else stays intact. The packages, pricing, payments already collected, questionnaires, and history all stay on the record, which is why postponing beats canceling and rebuilding the booking later.

Use Postponed when the event is still happening but the date has moved and you do not know the new date yet. Use Canceled when the event is not happening at all. Once the client gives you a new date, update the date on the booking, then turn Postponed off so the status goes back to Confirmed and your automated messages run on the new timeline.

Changing a status

You can change the status of any booking or proposal by clicking the status button shown in the image above. Status changes are recorded in the booking change log, so you can see who moved it and when.
SalesProposals

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Last updated July 31, 2026 17:53