Messages set to "review before sending" appear in a queue where you can approve, edit, or delete them before they go out.
Finding the Review Queue
Sales → Messages
The first tab shows messages awaiting review. From here you can:
- Send the message
- Edit the message and add attachments
- Delete the message
- Send or delete all messages at once
Deleting Individual Messages
To remove a single message from the queue:
Bulk Actions
Use the buttons at the top to send or delete all queued messages at once:
If you regularly need to edit messages before sending, consider updating your message templates to reduce the need for manual review.