Sometimes your team needs to be on site before the official package start time. An arrival time is when you expect a staff member to show up for a particular package.
Setting an arrival time
Arrival time is always per package. When a booking has more than one package, the form shows a row for each with its own arrival field, so someone working two of them can arrive at 8:00 AM for one and 4:00 PM for the other.
Where arrival times show up
- The Staff panel on the booking
- The roster on the booking's Staff page
- The staff member's own booking card
- Their calendar, as a separate entry
Arrival times in messages
You can use the {{staff_arrival_time}} token to include the arrival time in applicable automated messages.
Arrival on the calendar
An arrival shows up as its own calendar entry, separate from the booking, titled Arrival: plus the booking name. On a package with a start time, that entry runs from the arrival time to the package start, so the staff member sees the setup window and the event itself as two blocks. On a date-only package the entry is one hour long.
Arrival entries appear on personal calendars only: a staff member's personal calendar subscription and their personal Google Calendar sync. Shared calendars do not show them, since an arrival belongs to one person on one package. If an arrival time is not earlier than the package start, no separate entry is created.