HELP CENTER
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Guides, best practices, and answers — everything you need to run your business with Check Cherry.
Online booking
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How do I configure the booking engine?
Your booking page is the first thing clients interact with. These settings control how it looks, what info it collects, and how the flow works.
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How do I customize booking engine themes?
Your booking page should look like your brand, not like a generic form.
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How do I add extra questions to online booking?
Extra questions let you collect additional information during online booking or on lead forms. Choose from pre-built questions or create your own.
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How do I disable online booking for a package?
Not every package belongs on your public booking page.
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How do I prevent last-minute bookings?
An event is tomorrow and someone tries to book online. Lead time settings prevent bookings that are too close to act on.
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How do I change the text on my booking page?
The default text on your booking page says "How can we reach you?" but you want something that fits your brand better.
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How do I share my booking page link?
You want to send a client directly to your booking page, or to a specific package. Every level of your package structure has a shareable link.
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How do I add an availability calendar to my website?
A potential client visits your website and wants to know if you are available for their date.
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How do I embed a backdrop gallery on my website?
Clients want to see your backdrop collection before they commit. Embed a gallery on your website so they can browse without starting the booking process.
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How do I embed an add-on gallery on my website?
Let visitors browse your add-ons on your website before they start booking. An embedded gallery shows what you offer and links to your booking page.
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How do I use Extra Categories?
Extra Categories let you offer additional selections during the booking process, like song requests, drink preferences, or equipment choices.
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How do I embed my booking page on my website?
Clients should be able to book directly from your website without being sent to a separate page. Embed your booking page so the experience is seamless.
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How do I set up Google Ads conversion tracking?
Spending money on Google Ads and want to know which ads actually result in bookings? Conversion tracking connects the dots between ad clicks and completed b
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How do I embed staff profiles on my website?
Clients want to know who they will be working with. The Staff Profiles widget lets you showcase your team on your website with photos and bios.
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How do I embed a lead form on my website?
Put a contact form on your website that feeds leads directly into Check Cherry. No copy-pasting, no missed inquiries.
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How do I embed a design template gallery on my website?
Show off your overlay designs and print layouts on your website. Clients can preview options before they book.
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