HELP CENTER
How can we
help you?
Guides, best practices, and answers — everything you need to run your business with Check Cherry.
Getting started
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How does Check Cherry calculate travel distance?
Learn how Check Cherry measures travel distance from your business to a venue, why customers sometimes feel the number is off, and how to handle borderline a...
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Email Deliverability FAQ [UPDATED]
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Can I download a list of payments I've received?
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Branding
Business Settings is where you configure your brand identity in Check Cherry. This includes your company name, contact info, logo, colors, and more.
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How can I share the booking link to my mini sessions photo page?
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How do I apply a different discount to each proposal alternative?
Scope a discount to one proposal alternative so it does not get carried along to the others.
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How do I customize my dashboard?
Your dashboard is the first thing you see when you log in. Customize it to show the numbers and widgets that matter most to how you run your business.
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How do I set up a Google Business Profile?
A Google Business Profile is a free listing that shows your business on Google Search and Google Maps.
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What payment types can I accept and how do I set up payment methods?
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How do I add my logo and brand colors?
Your logo and brand colors show up everywhere clients interact with your business — booking page, proposals, contracts, invoices, and emails.
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How do I duplicate an appointment?
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Set up Two-factor authentication for login
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Mobile Bartender Checklists
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How do I remove a brand?
Every Check Cherry account can have at least two brands.
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A customer paid by credit card - when will I get the payout?
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Can you copy over my data from my old CRM?
Transitioning from another platform can be daunting, especially when it comes to migrating your data.
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Hide Staff contact info from Client
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Where do I start?
This guide walks you through the essentials so you can start taking bookings as quickly as possible. You don't need to set up everything at once.
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How do my customers log in?
When someone books online, they are given the option to create a login after paying.
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What countries can I use Check Cherry in?
Planning to serve clients in Canada, the UK, or Australia? Check Cherry works internationally.
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How do I configure privacy settings?
If you collect personal data through your booking page or lead forms, a privacy notice helps you stay compliant and builds trust with clients.
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How can I track bookings that don't come from my website?
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How do I send a message to my mini session bookings?
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