How can we
help you?

Packages

• How do I configure add-on pricing and settings?

  Add-ons are optional items clients can include with their booking — extra hours, premium backdrops, photo prints, props, or any upsell.

• How do I include add-ons with a package by default?

  Auto-attached add-ons are items that come included with a package by default.

• How do I add event types to bookings?

  Event types (wedding, corporate, birthday, etc.) help you categorize bookings and filter reports.

• How do I organize my backdrops into categories?

  If you offer multiple backdrops, organizing them into categories makes it easier for clients to browse and choose.

• How do I limit how many add-ons a client can select?

  A client tries to add 10 extra hours to a 3-hour booking. Setting quantity limits on add-ons prevents this and keeps bookings realistic.

• How do I bulk edit packages?

  Raising prices for the new season? Bulk edit lets you update pricing, deposits, or visibility across multiple packages at once.

• How do I bulk edit backdrops?

  Updating prices or visibility on 50 backdrops one at a time is painful. Bulk edit lets you select a group and change them all at once.

• How do I bulk edit add-ons?

  Need to change the price or visibility on several add-ons? Bulk edit saves you from opening each one individually.

• How do I set up design collections?

  Design collections let your clients browse and choose artwork templates for their event, like photo booth overlays, print layouts, or backdrop designs.

• How do I get my backdrops set up?

  Photo booth clients want to choose their backdrop before the event.

• How do I manage double-sided backdrops?

  If you have double-sided backdrops, you need availability rules to prevent overbooking.

• How do I hide backdrops on a specific package?

  Your DJ package does not need a backdrop selector, but your photo booth package does. You can disable backdrop selection on individual packages.

• How can a client choose more than one artwork option?

  Design collections let your clients browse and select artwork templates for their event, like photo booth overlays, backdrops, or print layouts.

• How do I add my packages to Check Cherry?

  The Package Manager is where your entire service catalog lives. Setting it up well means clients can browse, compare, and book without needing to call you.

• How do I change the images on my packages?

  Every package can have an image that clients see during online booking and on proposals.

• How do I duplicate or delete a package?

  Built a new package and want another one just like it with a few tweaks? Duplicate it instead of creating from scratch.

• How do I create a session?

  Sessions let you create a single event day with multiple bookable time slots.

• How do I create a booking with multiple slots (Sessions)?

  To create a mini session, click the Create New button

• How do I deactivate a package or service?

  Off-season and you do not want clients booking a service? Or a package that is still being configured? Set it to Private or Archived.

• How do I change the order my packages show up in?

  Clients see your packages in the order they appear in the Package Manager. Put your most popular package first — most people pick the first option they see.

• How do I bulk edit packages?

  Need to update the price on 10 packages at once, or change the deposit amount across all your services? Bulk edit lets you make changes to multiple packages

• Can I bundle packages together?

  You have a photo booth and a DJ service, and when someone books the 360 booth, you want the premium lighting package to be reserved too.

• How are packages organized in Check Cherry?

  How you organize your packages directly affects how clients experience your booking page.

• How do I create add-ons?

  A client wants your standard photo booth package but also wants a guest book and an extra hour.

• How do I make all packages in a service visible or private?

  Turning off packages for the off-season, or launching a new service line all at once? Click the eye icon on the service title bar to toggle visibility for e

• How do I get a link to all packages in a service?

  Want to send a client directly to your photo booth packages without them seeing your DJ or bartending services? Each service has its own shareable link.

• How do I see a list view of all my packages?

  The Package Manager shows your packages in a nested tree.

• How do I manage packages across brands?

  If you have more than one brand in your Check Cherry account, each brand can have its own packages, pricing, and booking page.

• How do I import backdrops from PB Backdrops?

  PB Backdrops offers a library of backdrop designs. Connect your account and their collection syncs into Check Cherry automatically.

• How to Configure Package Settings?

  Every package in Check Cherry has its own set of options that control pricing, scheduling, availability, and online booking behavior.

• How do I configure package group settings?

  Package groups sit between services and individual packages. They let you organize packages into categories like "Standard" and "Premium.

• How do I recommend specific add-ons during booking?

  Some add-ons are perfect companions to certain packages. Recommending them puts them front and center during booking so clients are more likely to see them.

• Use the Backdrop Manager to organize your backdrops

  Fifty backdrops with no organization means clients scroll forever trying to find what they want.

• What scheduling formats are available for packages?

  Each package in Check Cherry has a scheduling format that controls how clients pick a date and time when booking.

• How do I edit the design approval request email?

  The artwork is ready and you want to let the client know. The design approval request email is what they receive when you upload their finished design.

• How do I share my backdrop gallery before a client books?

  A client is browsing your website and wants to see backdrop options before they commit.

• How do I recommend specific backdrops during booking?

  Have a backdrop that pairs perfectly with a specific package? Mark it as recommended and it shows up at the top of the selection during booking.

• What will happen if I disconnect a template provider integration?

  If you disconnect a design template provider (like Bespoke Booth or PB Backdrops), the associated design collection will be removed.

• How do I create a multi-day package?

  A 3-day festival, a weekend-long wedding, or a week of corporate training. Some events need a package that spans multiple days instead of hours.

• How do I show design templates when a specific add-on is booked?

  A client adds your premium add on upgrade, and suddenly they need to pick an overlay design that matches.